Refund policy
🛍️ Return & Refund Policy – Gominiso.shop
At Gominiso, we care about your shopping experience. Please read our return and refund policy carefully before placing an order.
✅ Return Policy
We only accept returns if:
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The product is damaged, not working, or you received the wrong item.
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You report the issue within 24 hours after receiving your order.
📸 Please send us clear pictures or a video of the issue along with your order number.
👉 Contact us at:
📞 0334 7601591 (Call/WhatsApp)
📧 gominisofficial@gmail.com
❌ No Refund Policy for Electronics
Please note:
We do not offer any refunds or returns on electronic products, including Miniso earphones, unless the item is damaged or incorrect and reported within 24 hours of delivery.
📦 Return Instructions
If your return is approved:
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We’ll send you return instructions.
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You will need to send the product back to our return address (we’ll provide it).
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Do not send anything without our approval, or we won’t accept it.
🔁 Exchanges
We do not offer exchanges. If your product is damaged or incorrect, we will replace it with the same product only after we confirm the issue.
🚚 Shipping Info
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Standard Delivery: Free delivery across Pakistan in 3-5 working days.
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Urgent Delivery: Available with advance payment only. Charges are Rs. 750.
🕒 Need Help?
If you have any questions or problems, please contact us:
📞 0334 7601591 (Call or WhatsApp)
📧 gominisofficial@gmail.com
🌐 www.gominiso.shop
We're here to help and will try to solve your issue as soon as possible!